We aspire to be recognized as the most trustworthy portfolio of DMCs, as a partner who gives you peace-of-mind by connecting you to the industrys’ most professional DMCs. This is why we have developed an accreditation program to help our DMCs meet a set of strict criteria designed to ensure the highest possible quality in destination management.
We ask more than 100 questions to our partners.
Want to know the full extension of the program click here.
The accreditation program is based on the following 12 pillars:
SAFETY & HEALTH PROTOCOL
The current situation due to COVID-19 means protocols have been established to ensure that the reopening of MICE travel does not increase the risk of community transmission. For this reason, governments across the globe have developed safety and health protocols for COVID-19 to prepare for the reopening as containment measures are relaxed. Standardized protocols, with requirements for each tourism subsector or activity, to help the trade identify and analyze risks in their organizations and implement best practices in their services, at their facilities and with their personnel in order to halt the virus. Our collection of DMCs has created and implemented their own protocols in accordance with the guidelines and recommendations published by the governments.
THIRD PARTY TRAVEL LIABILITY INSURANCE
The DMC must maintain comprehensive insurance sufficient to protect third party. General Liability must be from a reputable insurance company. It is important to note that not all countries have a law that demands DMCs to held a third party travel liability insurance and varieties may therefore apply.
REFERENCES
The DMCs have extraordinary reputation in their markets.
FINANCIAL STABILITY
The DMC must provide a financial statement of operations. In addition, we collaborate on this with Creditsafe who provides an extensive international financial check to ensure you are dealing with a solvent DMC. This shall also constitute the basis for financial evaluations and approvals of the travel trade. Accredited DMCs are marked with a logotype.
SUSTAINABILITY
Sustainability is incorporated into our partners’ corporate strategy and reflected in their organizational business goals. Sustainability is a priority in every aspect of their organizational operation with defined tactics and principles.
CORPORATE SOCIAL RESPONSIBILITY
Our common philosophy is to empower communities and to work towards a future where travel is beneficial for people and their destinations. CSR practices serve as role models and best practices in their organizational operation with the aim of influencing clients, suppliers, communities and the lives of those that are supported.
ESTABLISHMENT
The DMC has been in the industry for at least 5 years
DMC LICENSE
The DMC is a registered business and has a license.
BANK GUARANTEE
In addition to the travel liability insurance, majority of the DMCs within the portfolio hold a bank guarantee. It is important to note that not all countries have a law that demands DMCs to held a bank guarantee and varieties may therefore apply.
INDEPENDENTLY OWNED
In order to maintain highest quality, the DMCs are independently owned and locally managed.
EFFICIENCY
The DMC acknowledges proposal requests within 24 hours, and provides provides an individual proposal that meets the client’s demands and requirements within 72 hours.
ASSOCIATIONS
The DMC is a member of recognised international/local associations/conventions /chambers.